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Chocwatts was established 4 years ago by Ed Gray, a Medical Student who wanted to earn money to fund his degree. Since these humble beginings the company has expanded to dominate the chocolate fountain market in the UK as well as continually investing in other event services to add to our porfolio. We understand that it's sometimes confusing to choose between suppliers so we have sat down and put together a list of questions we believe will be helpful to you in making the right choice. What is my fountain going to look like? Although there are many different setup options, the quality you see in our photos is what you get. All of our photos are from events that we have done ourselves, not someone else's. Please look at pictures of previous events to give you a guide. Does the company reuse or add oil to their chocolate? It's a horrible thought, but some companies do this. We never do this, you have paid for fresh chocolate within your package price. At the end of the night we try and give as much away as possible before throwing the rest away. Does the company have food hygiene certificates? This is very important as you don't want your guests coming down with food poisoning. Not only do our staff have individual food hygiene certificates, but we also have a dedicated premises license for food preperation. Does the company have public liability insurance? An essential! We have a £5 million pound public liability insurance for any single event we do. Some venues require a copy of this which we are more than happy to send over. Are you confident with the company? Do they have a dedicated office? Did they get back to you quickly? Did they send you contracts? Did you get a receipt for your deposit? We do all of the above. We have a local access contact number as well as a 24 hour mobile contact number. Does the company have availability? A problem with smaller companies is that they get fully booked quickly and might try and pass your event on to other companies. At Chocwatts we have 12 fountains and so rarely get fully booked. This also means that in the rare circumstances that a fountain breaks down we can get a spare one out to you. Is the company forward thinking? Having a young and enthusiastic staff base means that we are always looking for new services or ideas for the event iindustry. Being green is key on agenda in 2008/09 for us. We help this by using fresh local fruit from a strawberry farm in kent as well as composting all of our waste from functions. We also use recyclable wooden keido boats to catch the drips.
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